Terms of Service

Last updated: April 2026

Agreement to Terms

By accessing or using QCK ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

Description of Service

QCK provides URL shortening, link management, and analytics services. We offer both free and paid tiers with varying features and limits.

Account Responsibilities

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

Acceptable Use

Your use of QCK is subject to our Fair Use Policy, which details prohibited activities, rate limits, automated enforcement measures, and the appeals process. You agree NOT to use QCK to:

  • Distribute malware, viruses, or harmful code
  • Create phishing links or impersonate others
  • Link to illegal content or facilitate illegal activities
  • Distribute spam or unsolicited communications
  • Violate intellectual property rights
  • Harass, abuse, or harm others
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to create excessive links
  • Resell the Service without authorization
  • Link to gambling, betting, lottery, or casino content
  • Link to alcohol retail, liquor stores, or brewery commerce
  • Link to drug-related content or paraphernalia

Link Content

You are solely responsible for the content you link to. We reserve the right to:

  • Disable links that violate these terms
  • Remove links to harmful or illegal content
  • Suspend or terminate accounts for violations
  • Report illegal content to appropriate authorities

Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may:

  • Perform maintenance with or without notice
  • Modify or discontinue features
  • Experience downtime due to factors beyond our control

Pricing and Payment

  • Free tier: Subject to usage limits as described on our pricing page
  • Paid tiers: Billed monthly or annually as selected
  • Prices may change with 30 days notice
  • 14-Day Money-Back Guarantee: Full refund available within 14 days of any payment, including renewals. No questions asked
  • Self-service refunds are available via your dashboard; our support team can also process refund requests
  • To request a refund, use Settings > Billing in your dashboard, or contact us
  • After 14 days, you may cancel anytime and continue using paid features until the end of your billing period

Intellectual Property

The QCK service, including its design, code, and branding, is owned by us and protected by intellectual property laws. You retain ownership of your content and links.

Limitation of Liability

To the maximum extent permitted by law, QCK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Indemnification

You agree to indemnify and hold harmless QCK and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

Termination

We may suspend or terminate your access to the Service at any time, at our sole discretion. Any outstanding refund obligations will still be honoured.

You may delete your account at any time through your account settings.

Upon termination, your links may be disabled. Your analytics data is preserved according to our data retention policy, so downgrading or cancelling does not delete historical data. Account deletion is permanent and immediate: all your data is removed and cannot be recovered.

Changes to Terms

We may modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify you of significant changes via email or prominent notice.

Governing Law

These terms are governed by the laws of the jurisdiction in which QCK operates, without regard to conflict of law principles.

Paddle, our payment processor, may set cookies during checkout. We do not control these; see Paddle's cookie policy for details.

Contact

For questions about these terms, contact us at:

[email protected]